Not so long ago, if we wanted to talk to a company, we’d pick up the phone. Today, many companies have retreated behind their websites. From the company’s perspective, this is a money-saving measure: phone support and sales are expensive. But it’s not just companies that have changed; millennials aren’t too fond of calling either, […]

For a second year in a row, Nexcess will be Platinum sponsor of Meet Magento NL! Even better, several of our Magento hosting experts will also be speaking at the event and interacting with members of the eCommerce community. One of our favorite parts of actively working with the Magento eCommerce community is meeting merchants, […]

When most of us think of content management systems, we have in mind a tool that can be used for building websites and blogs. But content management systems — including WordPress — can be used for much more than web publishing. The ability to categorize, process, filter, display, and control access to information are the […]

The Internet of Things is one of the biggest recent developments in retail, especially for retail businesses that have both a physical and an online presence. For those who aren’t familiar, in this context, the Internet of Things refers to technology that enables retailers to use internet-connected smart devices to interact with shoppers’ mobile devices. […]

Calls to action are the pointy end of the conversion optimization process. They’re the make or break element that can mean the difference between a sale or signup and a “maybe not.” Your website is a machine for creating sales and conversions. It doesn’t matter whether it’s a blog, a eCommerce store, or a lead […]

For the last decade, the proportion of mobile web users and shoppers has been gradually increasing. Originally the preserve of those who could afford high-end smart phones, mobile internet use has become a commonplace. The majority of consumers in the western world — and many in developing nations — own at least one mobile device […]

Even though the web is a global network, many businesses are happy to create an English-language site and leave it at that. In some cases, that’s fine. The burden of translation can be quite high, and if the market a site is addressing is fairly localized, then the ROI of internationalizing isn’t worth the effort. […]

Although complex in implementation, the Internet is quite simple in principle. Consumers buy bandwidth from last-mile ISPs. Network operators provide international connectivity to those ISPs and to each other via peering. And the majority of content providers host their content with web hosting companies, which manage servers in data centers that connect to network operators. […]

There have been numerous attempts to build the perfect eCommerce platform over the years. For many, Magento is the closest — it’s an extraordinarily powerful eCommerce application, capable of supporting everything from the smallest boutique vendor to the largest eCommerce retailer. Much of the groundwork for Magento’s success was laid by Boris Gurvich, Magento’s original […]

As we’ve upgraded a lot of our servers to openssl 1.0.1e we’ve seen a handful of problems with APIs or payment gateways. The companies whose API is being used say they don’t support openssl 1.0.1e and/or TLSv1.2 is not support and the server will have to use TLSv1.0. There seems to be a lot of […]