Nexcess

The Nexcess Team

MEET OUR LEADERS


Carrie Wheeler COO

Carrie Wheeler

COO

Carrie serves as Executive Vice President for Nexcess, a Managed Applications Hosting company and a Liquid Web brand. Carrie’s background has given her a unique perspective on how to bring exceptional products and services to disruptive markets. During her 25 + years of experience in healthcare, technology, telecom, hosting, and cloud services, she has served as Chief Operating Officer of Liquid Web and has held transformational IT leadership positions at Cbeyond, AT&T, BellSouth, MCI Communications and Accenture. Spending time across organizations leading IT strategy, M&A, operations, systems development, and program management has made Carrie passionate about providing customers with exactly what they’re looking for, developing products, services and holistic solutions for entrepreneurs, designers, developers, and digital agencies building their business on the Web.

Carrie holds a Masters in Business Administration from Southern Methodist University and a Bachelor of Science degree in Marketing & Finance from Trinity University.

Chris Lema VP of Product

Chris Lema

VP of Product

Chris Lema is the Vice President of Products at Nexcess, a Liquid Web brand. While in the same role at Liquid Web, he created the world's first Managed WooCommerce hosting product and introduced visual comparisons for plugin updates to the WordPress community. A sought after public speaker and influencer in the open source community, Chris has worked with hundreds of startups to help them with product strategy, product development, and product marketing. Chris spent almost a decade at Emphasis Software building enterprise SaaS products for the housing, finance, and real estate industries. Before that, he led startup teams to create SaaS products in the automotive and telecommunications industries - while at AutoTradeCenter, Quantumshift and ICE Wireless.

Chris began his career 25 years ago at Berkeley National Lab, after graduating from the University of California at Berkeley.

Meet Your Team


We wouldn’t be where we are today without an incredible team behind everything we do. Meet the expert teams you’ll be interacting with throughout your Nexcess experience.

Support

You’ll find Support at the heart of Nexcess, where eighteen years of innovation and development has led to one of the best teams in the industry. Available 24/7 by phone, email, and our ticketing system, Support provides the hosting experience you’ve always been promised.

Facilities

Here to maintain and safeguard the mission critical environments that underlie your hosting infrastructure. Come rain or shine, Facilities can be found keeping a watchful eye on the Nexcess campus.

Data Center Operations

Essential for running our own data center, and crucial for reliable operations. Data Center Operations installs, maintains, and monitors your hosting infrastructure 24/7/365./7 by phone, email, and our ticketing system, Support provides the hosting experience you’ve always been promised.

System Operations

Our application-optimized environments wouldn’t be possible without the secure foundations laid by the System Operations team. Persistently developing and improving, System Operations is one of the reasons Nexcess continues to offer clients an experience that realizes the promise of technology.

Network Operations

Connectivity surrounds and links all data center hardware and software. Network operations creates, innovates, and maintains network integrity for our clients on all internal and external systems. It’s because of them that Nexcess clients have one of the fastest, most secure, and most reliable infrastructure available./7/365./7 by phone, email, and our ticketing system, Support provides the hosting experience you’ve always been promised.

Development Operations

Responsible for the continual improvement of the Nexcess experience. Development Operations builds on the foundations created by our other teams to provide an experience that goes beyond hosting.

Sales & Marketing

Likely your first point of contact with Nexcess. Sales & Marketing understands the complex requirements of growing businesses and how to help them get the most out of their hosting./7/365./7 by phone, email, and our ticketing system, Support provides the hosting experience you’ve always been promised.

Project Management & Technical Writing

The motivational force behind every innovation realized at Nexcess. The Project Management & Technical Writing team takes ideas and turns them into reality.

Human Resources & Administration

Providing you with the best hosting experience possible means recruiting the best. Human Resources & Administration is responsible for hiring a team that does hosting better; a team that goes beyond./7/365./7 by phone, email, and our ticketing system, Support provides the hosting experience you’ve always been promised.

Billing & Accounting

Here to manage the financial complexities of a global company. Billing & Accounting drives the Nexcess experience by providing every department with the tools they need so you can experience the promise of hosting.