NEXCESS.NET 30 Day Money Back Guarantee
We know you have a myriad of choices when it comes to choosing a web hosting firm. While we're confident we'll live up to your expectations we understand that you may not be so sure -- even after our incessant reassuring. No problem! We back up every shared, reseller, VPS and SIP hosting account with a full 30-day money back guarantee. If you aren't completely satisfied within your first 30 days of service simply open a support ticket from our my.nexcess.net extranet requesting cancellation and we'll refund your entire invoice regardless of the reason for cancellation.
There are 2 rules to follow when taking us up on this offer:
- You must request cancellation within 30 days of your first invoice date (sorry, 31 days is too late!)
- Your request must be in the form of a support ticket so we can easily track your request. Support tickets are most easily opened by logging into my.nexcess.net and using the ticket interface.
If there are any questions with this offer or our other policies please don't hesitate to contact us.
