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Author : Kiki Sheldon
Kiki Sheldon
Kiki Sheldon


Kiki works as a Security Specialist for Liquid Web. Before joining the Abuse & Security Operations Department, she worked on the Liquid Web Managed Hosting Support Team, where she gained extensive knowledge of Linux System Administration and popular Content Management Systems (CMSs).

Kiki’s passion for writing allows her to share her professional expertise and help others. She keeps up with technology and always looks to improve her technical skills. In her free time, she enjoys reading, especially classic books and detective stories.

July 11, 2023

WordPress security features — changing security keys and salts

WordPress security features — changing security keys and salts
An essential WordPress security feature is the implementation of authentication keys and salts to safeguard the WordPress Admin Panel from unauthorized access by adding another layer of security.
June 27, 2023

Fixing the "not a valid JSON response" WordPress error

Fixing the "not a valid JSON response" WordPress error
The “not a valid JSON response” WordPress error may result from incorrect website address settings, SSL setup issues, redirect conflicts, or broken Permalinks. Let's review the necessary fixes.
June 22, 2023

Introducing the easy-to-use Nexcess WordPress migration plugin

Introducing the easy-to-use Nexcess WordPress migration plugin
Take advantage of our Migrate to Liquid Web & Nexcess WordPress migration plugin for swift website transfers. Our convenient plugin moves WordPress data/files to the Nexcess hosting platform deftly.
June 21, 2023

Migrations — how Nexcess handles websites infected with malware

Migrations — how Nexcess handles websites infected with malware
Gain knowledge on how to clean up websites infected with malware. Plus, learn how the Nexcess migration team helps as you switch hosting providers — if even your website has existing malware issues.
June 19, 2023

Nexcess WordPress setup — how to use the Nexcess Installer plugin

Nexcess WordPress setup — how to use the Nexcess Installer plugin
Nexcess WordPress setup using the Nexcess Installer plugin gives you access to a plethora of free plugins for optimizing WordPress/WooCommerce for performance, security, SEO, ecommerce, and more.
June 15, 2023

FileZilla FTPS client overview with SFTP vs. FTPS comparison

FileZilla FTPS client overview with SFTP vs. FTPS comparison
Transfer data securely between your Nexcess web hosting account and a local device via SFTP or FTPS. Let's compare and contrast SFTP vs. FTPS. Then, let's see how to use the FileZilla FTPS client.
June 14, 2023

Nexcess Cloud — scheduling cron jobs in Linux

Nexcess Cloud — scheduling cron jobs in Linux
Scheduling cron jobs in Linux allows you to automate website administration tasks by choosing when the server does a specific action. Let's go over how Nexcess hosting clients can schedule cron jobs.
May 25, 2023

Changing passwords for MariaDB users in the Nexcess Cloud

Changing passwords for MariaDB users in the Nexcess Cloud
Nexcess Cloud web hosting plans provide a great way to manage your website databases and database MariaDB users from the Nexcess Client Portal. Learn more in this informative article.
May 22, 2023

Managed WordPress and WooCommerce — logging into the WordPress Admin Panel

Managed WordPress and WooCommerce — logging into the WordPress Admin Panel
Learn how to log into the WordPress Admin Panel in three simple steps with Nexcess. Optimize your website by managing all aspects of web hosting.
May 16, 2023

How to create and edit DNS Zones in the Nexcess Client Portal

How to create and edit DNS Zones in the Nexcess Client Portal
Learn how to create and edit DNS Zones in the Nexcess Client Portal. We will also give a brief overview of how DNS works, and the DNS records you will frequently use.
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