Don't Worry - We'll Manage It!
Every EliteRAX dedicated server plan can be turned into a managed server by simply adding the "management" option to your plan. All server clusters get managed support at no charge!
A managed server is a dedicated server whose physical maintenance, security and upkeep is monitored and maintained by the client's web hosting company and not by the client themselves. A managed server allows the end-user to focus on running their website or websites without having to worry about keeping the server up and running efficiently and securely.
EliteRAX provides the following services to clients who choose the "managed option" when configuring their dedicated servers. The services are provided free to all clients who purchase load balanced server cluster plans.
Note: All management services are provided directly by EliteRAX's on-site staff.
Level 1 Management - $40.00/mo
Our Level 1 management option includes the following:
- Remote Monitoring (Web Server Only)
- 1 Hour Monitoring Alert Response (24/7)
- Software Updates
- Customer Retains ROOT Level Access
- Initial Security Hardening
- 1 Free OS Reload / Month
- Software Firewall Configuration
- SIM Auto Service Restart
- 1 Hour System Administration / Month
- Minor troubleshooting of OS/control panel
Level 2 Management - $125.00/mo
Our Level 2 management option includes the following:
- Remote Monitoring (Web Server)
- 30 Minute Monitoring Alert Response (24/7)
- Software Updates
- Nexcess Staff Manages Directly (No client root access)
- Initial Security Hardening
- Unlimited OS Reloads
- SIM Auto Service Restart
- Software Firewall Configuration
- 2 Hours System Administration / Month ($170 value!)
- Scheduled Reboots For Kernel Updates
- R1Soft Full Server Backup
Level 3 Management - $225.00/mo
Our Level 2 management option includes the following:
- Remote Monitoring (Web Server)
- 10 Minute Monitoring Alert Response (24/7)
- Software Updates
- Nexcess Staff Manages Directly (No client root access)
- Initial Security Hardening
- Unlimited OS Reloads
- SIM Auto Service Restart
- Software Firewall Configuration
- 5 Hours System Administration / Month ($425 value!)
- Scheduled Reboots For Kernel Updates
- R1Soft Full Server Backup
- Juniper Hardware Firewall Protection (IP Change Required)
