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Nexcess blog

Chris Lema

Online store owners spend hours meticulously tinkering and tweaking their ecommerce site’s look and design, yet give less consideration to how their customers will actually pay for their products and services. Given that 12 percent of customers will abandon their cart if the checkout process is too complicated, choosing the wrong payment gateway can hurt […]

July 06, 2018

For online store owners, cybersecurity is mission critical. Today, you’re not just selling products and services, you’re selling a secure shopping experience. When customers don’t trust you enough to enter their payment information, you get high rates of shopping cart abandonment. But cybersecurity threats are constantly evolving and getting more sophisticated. Now, hackers use so-called […]

July 05, 2018

Slow performance, down times, upgrades, migration, server changes. No, these aren’t Jeopardy categories for the “IT Tournament of Champions”. They’re just a few of the many technical issues and sources of frustration from running an eCommerce website that lead to decreased revenue. Aside from costing you time and peace of mind, all these backend problems […]

June 26, 2018

If you hear people talking about KPI metrics, or more explicitly eCommerce KPI metrics, and didn’t want to be the one that raised your hand to ask what they were talking about, we have you covered. Let’s begin with a couple of definitions to make sure we’re on the same page as we walk our […]

May 24, 2018

As you may or may not have heard yet, last week, the WordPress project issued an update (4.9.3 Maintenance Release) that had a vulnerability flaw in it. The good news is, it was caught almost immediately and within a few hours a patch (4.9.4) was released. As WordPress states in their blog, the 4.9.3 release […]

February 14, 2018

Every one of us knows from direct experience that if a website takes time to load, especially if we’re looking for something, we’re more likely to move on than to wait. An Akamai report on the State of Online Retail Performance noted: For peak conversions, store sites have to load in under 2.7 seconds and […]

January 17, 2018

“Shopify doesn’t require any work…” We were sitting outside at a friend’s backyard fire pit. The conversation was about work. My buddy was the technology person at a company doing a ridiculous amount of business online. He wasn’t part of the technology team. He was it. One guy. He’d been brought into the company to […]

October 11, 2017
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