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How to create and manage email filters

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September 09, 2019

How to use SiteWorx to configure email filters to delete or quarantine unwanted email for your Nexcess account. 

What you need

Filtering email from an address

  1. From the SiteWorx main menu, click Administration > Mail Options > Filters.
  2. In the Mail Filters section, click Add mail filter.
  3. The Email Filter Rules panel appears. In the Filter Type drop-down list, select the Block e-mail with sender containing if it is not already selected.
  4. In the Value field (see above), type the complete or partial email address complete that you want to block. For example, you can specify @spammer.com, to block all incoming messages from that domain.

  5. Click Add (see above). The Mail Filters section now shows the new blocked sender.

Filtering email containing specific subject text

Follow the steps below to create a mail filter for messages containing specific text in the subject line.

  1. From the SiteWorx main menu, click Administration > Mail Options > Filters.

  2. In the Mail Filters section, click Add mail filter.

  3. From the Filter Type drop-down list, select the Block email with subject containing option.
    E-mail Filter Type: By E-mail Subject
  4. In the Value field, type the subject text to be blocked.

  5. Click Add. Your chosen spam text will now appear in the Mail Filters section. 


For 24-hour assistance any day of the year, contact our support team by email or through your Client Portal.

Jason Dobry
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